(This return policy applies to resin products only)

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Our policy lasts 30 days. If 30 days have gone by since your purchase, a refund or exchange will not be offered unfortunately. 

Refunds

Please contact us at info@appliedpolytech.com if you are not satisfied with your purchase. We will respond to you as soon as we can and issue a refund if our products fail to meet its described standards. If a return is required, once your return is received and inspected, we will send you an email to notify you that we have received your returned item and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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Late or missing refunds

If you haven't received a refund yet, check your bank first and then contact your credit card company as it may take some time before your refund is officially posted. Please contact us at info@appliedpolytech.com if you have reached out to your bank and credit card companies and no refund is received.

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Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@appliedpolytech.com and send your item to: 6660 Kennedy Road, Suite 201, Mississauga, ON, L5T2M9, Canada.

Shipping

To return your product, you should mail your product to: 6660 Kennedy Road, Suite 201, Mississauga, ON, L5T2M9, Canada.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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We recommend you consider using a trackable shipping service or purchasing shipping insurance if the product value is over $200. The receipt of your returned items are not guaranteed by us as it's not under the control of our company.